These General Reservation Conditions (hereinafter General Conditions) will regulate the commercial relationship that arises between ENCUENTRA TU VIAJE-FORMENTERA FEELING SL and the user or client for the contract made through the forms that ENCUENTRA TU VIAJEFORMENTERA FEELING SL makes available to you. on his www.formenterafeeling.com
The reservation through the websites of ENCUENTRA TU VIAJE-FORMENTERA FEELING SL will imply the express acceptance, by the client or user of the pages, of these conditions, as well as the conditions of use established for the user's navigation through the pages. property of ENCUENTRA TU VIAJE-FORMENTERA FEELING SL.
These conditions will apply without prejudice to the application of the legal regulations on the matter that are applicable to each case.
The General Contracting Conditions regulate the distance selling relationship between ENCUENTRA TU VIAJE-FORMENTERA FEELING SL and the user or client, in accordance with the legal stipulations, especially Law 7/1998, of April 13, on General Conditions. of Contracting, Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of consumers and Users, the current and applicable regulations on the Protection of Personal Data, Law 7 /1996, of January 15, Regulation of Retail Trade, and Law 34/2002 of July 11, on Information Society Services and Electronic Commerce.
ENCUENTRA TU VIAJE-FORMENTERA FEELING SL reserves the right to make any modifications it deems appropriate, without prior notice, to the General Conditions. These modifications may be made, through their websites, in any manner admissible by law and will be mandatory during the time in which they are published on the website and until they are validly modified by subsequent ones. However, ENCUENTRA TU VIAJE-FORMENTERA FEELING SL reserves the right to apply, in certain cases, Specific Contract Conditions in preference to these General Conditions when it considers it appropriate, announcing them in a timely manner.
ENCUENTRA TU VIAJE-FORMENTERA FEELING SL informs that the reservation procedure through its web pages is detailed in the corresponding section for formalizing the reservation.
Likewise, ENCUENTRA TU VIAJE-FORMENTERA FEELING SL informs that the user can have access to the conditions of use available on the same website.
By booking with ENCUENTRA TU VIAJE-FORMENTERA FEELING SL through its website, the user or client expressly declares to know, understand and accept said conditions of use and the General Conditions. Likewise, the user declares to be of legal age and to have the legal capacity and to act necessary to access the websites of ENCUENTRA TU VIAJE-FORMENTERA FEELING SL and to contract through them. The user is responsible for treating confidentially and responsibly the identity and password obtained when registering as a client, and may not transfer them to another.
Once the reservation has been made, the user will see the confirmation of their reservation on the screen, and can print it as proof of the reservation made.
The reservation confirmation and the reservation receipt (printout made by the user) will not be valid as an invoice.
The person who decides to hire our services through the website must be of legal age, that is, 18 years or older.
In compliance with current regulations and, especially Law 34/2002 on information society services and electronic commerce, FIND YOUR VIAJE-FORMENTERA FEELING SL offers in the corresponding section for formalizing the reservation information on all possible reservations, their characteristics and prices. However, ENCUENTRA TU VIAJE - FORMENTERA FEELING SL reserves the right to withdraw, replace or change the offers offered to its clients through its website, by simply changing their content. In this way, the reservations offered at any time by the ENCUENTRA TU VIAJE-FORMENTERA FEELING SL website will be governed by the General Conditions in force in each case. Likewise, the company will have the right to stop offering, without prior notice and at any time, access to the aforementioned reserves.
Each possible reservation offered will have its price indicated and whether it includes VAT or any other tax that, if applicable, is applicable. The prices indicated on the screen will be those in force at all times except for typographical errors. When the price is different for the reason stated above, ENCUENTRA TU VIAJE-FORMENTERA FEELING SL will inform the client, via e-mail, before proceeding with payment for the reservation.
The availability of the offers offered by ENCUENTRA TU VIAJE-FORMENTERA FEELING SL through its website may vary depending on customer demand. Although ENCUENTRA TU VIAJE-FORMENTERA FEELING SL updates the database periodically, the reservation requested by the client could be complete at that time. In this case, FIND TU VIAJE-FORMENTERA FEELING SL will send an e-mail to the client informing them of the impossibility of availability of the offer.
ENCUENTRA TU VIAJE-FORMENTERA FEELING SL requests in reservations through its website the details of a credit card, the reservation holder, to guarantee its effectiveness. We remind you that the establishment charges 50% of the amount on your credit card when making a reservation. The property reserves the right to check the validity of the credit card prior to the guest's arrival. The invoice corresponding to the reservation will be settled directly at the establishment, either by transfer, cash or credit card or in any other way accepted by the establishment. If you want to pay by bank transfer, it is not necessary to enter card details in the reservation.
The client may pay the amount of their service by choosing any of the following methods. During the purchasing process you must indicate your choice:- VISA or MASTERCARD credit card
All operations involving the transmission of personal or banking data are carried out using a secure environment, a server based on standard SSL (Secure Sockets Layer) security technology. All information you transmit to us travels encrypted over the network.
Likewise, the data about your credit card are entered directly on the bank's website, at the POS (Point of Sale Terminal of the Bank) and are not entered or registered on any ENCUENTRA TU VIAJE-FORMENTERA FEELING SL server.
When paying with a VISA or MASTERCARD card, you will always be asked for the following information: the card number, the expiration date, and a Validation Code that matches the last 3 digits of the number printed in italics on the back of your VISA or MASTERCARD card. MASTERCARD, thus offering more guarantees about the security of the transaction.
This payment method is valid only on the website.
When the amount of a purchase has been charged fraudulently or improperly using a payment card number, its owner may demand the immediate cancellation of the charge. In such case, the corresponding debit and recredit entries in the accounts of the supplier and the owner will be made as soon as possible.
However, if the purchase had actually been made by the cardholder and the refund request was not a consequence of having exercised the right of withdrawal or resolution and, therefore, had unduly required the cancellation of the corresponding charge, it will be obliged to ENCUENTRA TU VIAJE-FORMENTERA FEELING SL to compensate for the damages and losses caused as a result of said cancellation- Wire transfer
By selecting the bank transfer you will receive confirmation by email with the bank details of ENCUENTRA TU VIAJE-FORMENTERA FEELING SL.
It is very important that when making the transfer you indicate in the subject the reference number, as well as your name and surname, and make the transfer within 3 days of the confirmation date in order to validate it.
If you wish, you can send us proof of the transfer by email INFO@FORMENTERAFEELING.COM. But in any case, the validation of the service will not be considered effective until our administration department has bank confirmation of the transfer.
Remind you that payment must be made in EUROS and that all possible exchange and banking fees are your responsibility.
In the case of bank transfers made from outside Spain, it is very important that when ordering the transfer you always inform your bank that it will be responsible for the commissions at origin, those bank commissions and expenses corresponding to your entity. If not, FIND TU VIAJE-FORMENTERA FEELING SL could paralyze the contracted service by not receiving the full amount thereof.
Possible exchange and bank fees are the responsibility of the client.
The trips and activities are contracted with different service providers and wholesalers, so the return conditions will be governed by the contract in each case. At the time of contracting the service, the deadlines, if applicable, for the total or partial refund of the amount paid in case of early cancellation by the client will be indicated. The suppliers, within the scope of their obligations, will be responsible to the User for compliance with the obligations derived from the regulations in force and the terms and conditions of sale of each of the products and package trips that are contracted, without " "the agency" assumes no obligation or responsibility regarding those products or services that it does not provide directly. It will be seen before finalizing the purchase. Withdrawal. According to the provisions of article 103 of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users, supplies of services or goods made in accordance with the specifications of the consumer or clearly personalized, or that, due to their nature, cannot be returned or may deteriorate or expire quickly, are exempt from withdrawal. In this sense, we inform you that reservations are exempt from the right of withdrawal.
In this policy, the term "situation" is used to refer to circumstances that arise after the reservation, which could not be foreseen, and which prevent or legally prohibit the completion of the reservation. Changes in the requirements of the Spanish Government (when providing the service in Spain) regarding travel. Unexpected changes in the requirements to apply for a visa or passport imposed by a Spanish government authority and that prevent travel to the destination. The loss or expiration of the documents necessary to travel or other personal circumstances related to a traveler's authorization to travel are not contemplated. National or local emergencies, epidemics, pandemics and public health emergencies officially declared by the Spanish Government (when the service is provided in Spain). Diseases that are endemic or already associated with a particular area, such as malaria in Thailand or dengue fever in Hawaii, are not included. This option is only refundable if the Spanish government declares it so. Government restrictions on travel. Travel restrictions imposed by a Spanish government authority that prevent or prohibit travel to, staying in, or traveling from the accommodation area. Non-binding travel advisories and other similar advice that the Government may give are not included. Military actions and other conflicts. Acts of war, conflicts, invasions, civil wars, terrorism, explosions, bombings, rebellions, riots, insurrection, public disorder and civil instability.
All the others. This policy only allows reservations to be canceled due to the situations described above. Everything else is excluded. Some examples of situations that this policy does not cover are: unexpected illnesses, illnesses or injuries; government obligations such as jury duty, court appearances, or military duties; travel advisories or other government advice (that does not restrict or prohibit travel); cancellation or rescheduling of an event for which the reservation was made; and transportation disruptions not related to a covered situation, such as road closures and cancellations of flights, trains, buses and ferries. If you cancel a reservation in these cases, the amount of the refund will depend on the cancellation policy applicable in each case. In this case, we always advise taking out travel insurance that covers all types of cases.
If we tell you that this policy applies to your reservation or publish information confirming this, please follow the cancellation instructions we provide. In principle, you can cancel the corresponding reservation from the Travel page and adhere to this policy. If you believe that your case fits the conditions established in this policy, but you have not received any notification or we have published information in this regard, please contact us to cancel your reservation. In all cases, we will ask you to provide us with documentation showing how the situation has affected you or how it has influenced your reservation. If you have any questions, please contact us.